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Cancellation and Refund Policy


No Refund Policy

No amount paid to "Kamal Learning Solutions Pvt. Ltd." will be refunded if the service has been used after the purchase. Usage of service includes:
  1. Any use of paid study material after the purchase date will be considered as the subscription used.
  2. If any test of the test series has been attempted by a student then the test series will be considered as used.
  3. A paid test is considered used if the student has attempted the test once.

Refund Scenarios

Refund can be considered on following cases:
  1. After payment of the SMART subscription, the student account is not converted into SMART within 3 working days.
  2. After payment of the SMART subscription and student's account converted into SMART, student fails to use any study material within 7 working days. 7 working days will be provided to the student and the student support team of SimplyLearnt.com to resolve the problem together.
  3. After payment of the test series, the first test is not made available according to mutually agreed upon date between student and their student counselor.
  4. After payment of the test series, student is unable to attempt the tests within 7 working days of the mutually agreed upon date of the first test. 7 working days will be provided to the student and the student support team of SimplyLearnt.com to resolve the problem together.
  5. After payment of an individual test, student is unable to attempt the test within 3 working days. 3 working days will be provided to the student and the student support team of SimplyLearnt.com to resolve the problem together.
Valid Reasons for Non-usage
The only reason for non-usage of subscription considered as valid is "failure in service" on SimplyLearnt.com. Any other problem about internet connectivity, slow loading, your decision to not take up the exam or change in exam policy and guidelines will be considered as reasons for non-usage.
After the time for reporting problems with usage expires (i.e. 7 days), we will not refund the money but the support team will work diligently to help you use the study material. Please contact [email protected] or 09654891731/08506871515 for customer support.

SimplyLearnt.com takes a lot of pride in the offering to its students and works diligently in providing the best quality and service. The amount charged is nominal and is immediately used to provide instant service.

We value the business from all our students and parents.
 
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